Privacy Policy

Protection of personal data

Marcel de Gand Business & Travel Flats. Your trust in Marcel de Gand Business & Travel Flats is of paramount importance (hereinafter referred to as “Marcel de Gand Business & Travel Flats”, “we” or “us”). Your privacy is therefore essential to us. This privacy statement (hereinafter referred to as “Privacy Statement”) applies, among other things, to

• (i) our website https://marceldegand.be (hereinafter referred to as the “Website”) and
• (ii) all (commercial) relationships between Marcel de Gand Business & Travel Flats and its customers, prospects, and business partners.

Marcel de Gand Business & Travel Flats wishes to emphasize that it always endeavors to act in accordance with

• (i) the Belgian Privacy Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data and/or
• (ii) the EU Regulation of 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

This Privacy Statement contains, among other things, information about the personal data that Marcel de Gand Business & Travel Flats collects, as well as the manner in which Marcel de Gand Business & Travel Flats uses and processes this personal data. Visiting the Website of Marcel de Gand Business & Travel Flats implies your express approval (by means of providing your personal data) of the Privacy Statement and thus of the way in which we collect, use, and process your personal data.

Types of personal data

Marcel de Gand Business & Travel Flats may collect and process the following personal data:

• Surname
• First name
• Residential address
• Business address
• Email address
• Telephone number (landline/mobile)
• Company name
• Company registration number

Information regarding your use of the Website (such as, but not limited to, IP address, browser type, the webpage you visited when you accessed the Website).

Communication preference

Correspondence data with and from Marcel de Gand Business & Travel Flats.

Marcel de Gand Business & Travel Flats also automatically collects anonymous information regarding your use of the Website. For example, Marcel de Gand Business & Travel Flats will automatically log which parts of the Website you visit, which web browser you use, which website you visited when you accessed the Website, as well as your IP address.

We cannot identify you based on this data, but it allows Marcel de Gand Business & Travel Flats to compile statistics regarding the use of the Website, as well as to send more targeted communication. Method of collecting personal data. These personal data are collected during or in the context of:

• A collaboration with Marcel de Gand Business & Travel Flats
• Visiting the Website
• Subscribing to the newsletter (whether or not via the Website)
• Correspondence with and from Marcel de Gand Business & Travel Flats
• Requesting a quote
• Exchanging business cards
• Exchanging gift vouchers and/or discount coupons

The personal data collected by Marcel de Gand Business & Travel Flats are thus expressly and voluntarily provided by you.

Use of personal data

Marcel de Gand Business & Travel Flats may use your personal data for:

• The execution of an agreement with Marcel de Gand Business & Travel Flats
• Providing advice
• Sending targeted marketing and advertising, updates, and promotional offers based on your communication preference
• Sending invoices and collecting payments
• Optimizing the quality, management, and content of the Website
• Statistical purposes
• Preparing a quote
• Conducting customer satisfaction surveys, inquiries, and other market research
• Disclosure of personal data to third parties

Marcel de Gand Business & Travel Flats will not disclose your personal data to third parties, unless it is necessary in the context of providing the services of Marcel de Gand Business & Travel Flats and the optimization thereof (such as, but not limited to, processing payments).

If it is necessary for Marcel de Gand Business & Travel Flats to disclose your personal data to third parties in this context, the third party concerned is obliged to use your personal data in accordance with the provisions of this Privacy Statement.

Notwithstanding the foregoing, it is nevertheless possible that Marcel de Gand Business & Travel Flats may disclose your personal data:

• To the competent authorities:
  • (i) when Marcel de Gand Business & Travel Flats is obliged to do so by law or in the context of legal or future legal proceedings and
  • (ii) to safeguard and defend our rights.

In all other cases, Marcel de Gand Business & Travel Flats will not sell, rent, or pass on your personal data to third parties.

Storage of personal data

Unless a longer retention period is required or justified (i) by law or (ii) by compliance with another legal obligation, Marcel de Gand Business & Travel Flats only stores your personal data for the period necessary to achieve and fulfill the purposes as described in the Privacy Statement under ‘use of personal data’.

Your privacy rights

If you wish to invoke your privacy rights, as set out below, please contact me via info@marceldegand.be.

• Right of access to the personal data that Marcel de Gand Business & Travel Flats may hold about you;
• Right to rectification, completion, or update of your personal data;
• Right to erasure of your personal data (‘right to be forgotten’);
• Right to restriction of the processing of your personal data;
• Right to portability of your personal data;
• Right to object to the processing of your personal data.

In principle, you can exercise these rights free of charge by contacting us. If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the “unsubscribe” button, as provided at the bottom of every email from Marcel de Gand Business & Travel Flats.

Security of personal data

Marcel de Gand Business & Travel Flats undertakes to take reasonable physical, technological, and organizational precautions to prevent (i) unauthorized access to your personal data, as well as (ii) loss, misuse, or alteration of your personal data. Marcel de Gand Business & Travel Flats will store all personal data it has collected in the cloud (with data center(s) within the EU).

Notwithstanding the security policy of Marcel de Gand Business & Travel Flats, the checks it performs, and the actions it takes in this context, an infallible level of security cannot be guaranteed. No method of transmission or transfer via the internet nor any method of electronic storage is 100% secure, therefore Marcel de Gand Business & Travel Flats cannot guarantee absolute security in this context.

Cross-border processing of personal data

Any transfer of personal data outside the European Economic Area (EEA) to a recipient who has their residence or registered office in a country that is not covered by an adequacy decision issued by the European Commission will be governed by the provisions of a data transfer agreement, which will contain (i) the standard contractual clauses, as set out in the ‘European Commission Decision of 5 February 2010 (Decision 2010/87/EC)’, or (ii) any other mechanism based on privacy legislation or any other regulation concerning the processing of personal data.

Update Privacy Statement

Marcel de Gand Business & Travel Flats is entitled to update this Privacy Statement by posting a new version on the Website. In this context, it is highly recommended to regularly consult the Website and the relevant page on which the privacy statement is displayed to ensure that you are aware of any changes.

Other websites

The Website may contain hyperlinks to other websites.

In no event is Marcel de Gand Business & Travel Flats responsible for the privacy policy or privacy practices of any third party.

Complaints

If you have complaints regarding the way in which Marcel de Gand Business & Travel Flats collects, uses, and/or processes your personal data, you can contact the Privacy Commission.

Contact Marcel de Gand Business & Travel Flats

If you have questions about the Privacy Statement or about the way in which Marcel de Gand Business & Travel Flats collects, uses, or processes your personal data, please contact us:

• Via email: info@marceldegand.be
• Via post: Octaaf Van Dammestraat 56, 9030 Ghent.